Smartine Indonesia travel
Founded in 2016 , Smartine Indonesia Travel gradually but steadily is turning into an appreciated travel agency. With only two initiaters working in their spare time whenever they can, today the company has 8 employees and is growing. We process about 80 emails per month, 200 phone calls and about 100 WhatsApp requests per month. We proudly host between 20 to 125 mainly private tours a month.
Director – Mrs Vinda
SMARTINE INDONESIA TRAVEL
Jl. Suropati no 27, Malang, Indonesia
Registration number at trade Chamber of Commerce: 130836302921
Company Tax ID Number: 31.233.467.5-623.000
Risk-Based Business Licensing Registration Number ( NIB ) : 0107220045409
Phone: +62 822 4765 8048
Email address: smartine.travel@gmail.com
Supported By Zurich travel insurance Indonesia
Training
Interested in working with us? Or searching for an enthousiastic team for your practical period? Read what it takes to become part of our team.
The perks
We believe that happy employees lead to happy customers, that’s why we offer all kinds of perks to motivate and inspire our staff.
Going social
Social support is still very needed as social security is still far from optimized in Indonesia. Find out what we have been up to lately.
Craftsmanship
We don’t believe in the restrictions of the standard tour. Instead we dare to create our own solutions and in the process we come up with unique ideas in the fields of handling all kinds of customers, such as campers, trolley trekkers or families.
Quality
We spend time emailing, chatting, and calling to create your perfect tour. All of our tours are created in-house by the very same people that operate, support and continue to improve them afterwards. We are never satisfied with „good enough“. Our hands-on approach is the most effective way to ensure our products’ and service’s quality.
Passion
Everyone working in Smartine does their job with passion. We are creating a people-centric company full of talented, enthusiastic folks who enjoy coming to work every day. Agus chooses, meets and passionately negotiates with each of our partners, to ensure you get the best service. Our drivers are geeks in their own way, passionate about driving and security on the road. And all of us are passionate about you – the customer.
Integrity
We oppose the widely-accepted practice of impersonal service, based on pre-defined template answers. For us, service is more than just having someone to address a question to. Our mission is to reimagine the tourism industry in ways that your tour is more fulfilling and creates a lasting memory of Indonesia.
Fun
Most of the innovative tours that we have developed and sell started out as afterhours side-projects. Our employees travel themselves and with us as a company, to search for new innovative travel ideas and to find the real Indonesian spots to visit. The investment in our employees’ happiness is an investment in the happiness of our clients.
SMARTINE TRAVEL INDONESIA 2025